Tour Our Hospital

The clerical area is fully computerized for efficient and concise record keeping and for appointment scheduling. There is even a laptop computer on the counter for your use and always fresh Keurig Coffee, tea or hot beverages waiting for you. You have our promise that you will be welcomed with a smile.

The reception area is warm and inviting with a cozy fireplace going every day in the winter. We have a second seating area to keep your pet separated from others if shyness is a factor. You are also welcome to wait on our front porch overlooking the pasture and swan pond or relax in an outdoor area by the bird feeders near our rear parking area.

The consult room is a quiet, out of the way area where our clients can relax if they choose to wait while their pet has a procedure done. It is also a place that we use to discuss a pet’s progress or discuss go-home instructions.

There are five separate exam rooms, each with a different theme. We place comfortable chairs in the rooms as needed for each guest. Our exam tables are laminated, which we find warmer and less threatening than steel and the floors in these rooms are seamless as this is more comfortable on our knees and your companion. Each room is equipped with the instruments necessary for a complete physical examination.

The treatment area is the heart of the hospital. This area has direct access to the ward, radiology, triage, the pharmacy, and the doctors’ office. This is also where we prepare your pet to go home. Within the treatment area is our intensive care/oxygen unit. Here, critically ill or injured patients can be closely monitored minute to minute in a controlled environment.

The Laboratory is equipped with computerized machines and instruments for the many tests we do in-house while you wait. Our four veterinary technicians are college graduates specially trained and licensed by NYS to perform these tasks

The triage room is between the operating room and treatment area. It is here that hospitalized patients receive daily exams and treatments, are placed under anesthesia, and are prepped for surgery, specialized diagnostic procedures, ultrasound or radiography. This is also where all surgical patients remain for their stay with us both pre and post operatively.

All of our ultrasound equipment and its computer system are linked via our network to all digital data in the hospital. We are now able to send not only ultrasound images via the internet, but also radiographs, blood work, EKGs, microscope images, and still photographs to any one of the many board certified specialists anywhere in the world. We often receive a second opinion consult within hours!

The radiology area has a Sound/Eklin true digital x-ray machine specially designed for animals. This is the system used in most major human hospitals and veterinary colleges in the United States. It has a Canon paddle or plate which is renown for its image quality. The radiographs are available in 4 seconds and are transmitted to a flat screen monitor anywhere in the building where they may be reviewed by one of our doctors and the client. Because the unit is so fast, patient time on the table is reduced to the point where we rarely need any sedation or tranquilization.

The surgical suite is fully equipped with instrumentation to perform soft tissue, orthopedic and laparoscopic procedures. Our patients are anesthetized with the most current and sophisticated gas anesthetic agents. Veterinary technicians monitor them constantly with Life Window which then transmits a full report of the patient’s vital signs to their permanent electronic medical records. Of course, all patients receive pain medication and intravenous fluids as needed.

As our staff has grown over the years, so have their accommodations. Their lounge is a quiet place where they can go on break or to make lunch in the full kitchen. They each have their own solid oak locker complete with brass name plates.

Our business office is equipped with an integrated digital fax that automatically sends all incoming information to our network where it is incorporated into your pet’s permanent electronic medical records. Karen, our business manager goes over every patient’s medical records and invoice before they go home to be sure that all the information is current and correct.

The Doctor’s office is a bright, airy space shared by our three full time veterinarians. Each desk has computer internet access where we often research cases on Veterinary Information Network (VIN), to which the Hospital subscribes. Our own dogs hang out here with us every day and enjoy watching activities in the treatment room from a distance. They know to never leave the office without being asked to.

Our state-of-the-art flight cage has over 9,000 cubic feet of enclosed, secure space. All of the openings have vertical conduit spaced a few inches apart to produce a smooth interior surface that will not damage wings or feathers. Five inches outside of this is a continuous green vinyl clad chain link exterior barrier to protect our patient from any wild predators from entering. It has a sealed concrete floor for ease of cleaning. There is ample room for a bald eagle, peregrine falcon or any other raptor in our care to exercise freely and acclimate to the ambient temperatures before their release. This is one of only a few facilities of its kind in New York State.

Our 22 acre grounds offer a peaceful setting where many clients take time out for a walk to the swan pond or just to stop a moment and watch the sun set.

We offer additional parking at the rear of our building and a gradual ramp for those patients or clients with disabilities. There is also a quiet out of the way outdoor sitting area amongst numerous bird houses and feeders

The ward is a large airy room with separate enclosures for each patient. The ceramic tile walls are sealed with commercial grade epoxy grout that lends itself to easy cleaning and disinfection. As you can see, there is no chain link common in most veterinary clinics. We had these tempered glass doors custom made in California. They add a sense of openness that is definitely appreciated by our patients of all species.

The isolation ward is a separate room with its own filtered heated or cooled air supply. We use strict contamination control procedures including specific instruments and equipment for this area. We wear disposable paper gowns, caps, masks and booties to prevent the spread of a possibly contagious infection while still giving our patient the medical care they need.